Economic uncertainty continues to weigh on corporations, restrain growth. Despite sluggishness, clients continuing to look to outsourcing to improve operations and enable innovations such as Cloud Computing.
As the global spending on overall engineering services (which includes design, manufacturing and field engineering areas) increases, many IT-BPO service providers have added specific engineering services to their offerings portfolio.
Renegotiated and restructured deals - not new contracts - dominated the IT services industry in the first quarter of 2010. The remainder of the year will bring more of the same, says outsourcing consultancy TPI.